When will I receive the Early Access key?
Pledgers of Early Access keys (without alpha & beta access) will receive their keys in January 2025. More specific time is to be announced.
Last updated: November 27, 2024 11:45
When will I receive the Alpha & Beta access?
Alpha & Beta Access Key will be sent out right before the first alpha version launch which is currently expected in Q1 of 2025.
Last updated: October 18, 2024 04:40
When will I receive exclusive Woodland rewards?
Exclusive Woodland rewards are expected to be sent out together with alpha version launch sometime in Q1 of 2025.
Last updated: October 18, 2024 04:43
When will I receive the Pixyls sticker?
The manufacturing and fullfilment of Pixyl stickers will take place through December (2024) and January (2025).
Last updated: October 18, 2024 04:43
How will I receive the pledge rewards?
Pledge rewards will be sent out via the email address associated with your pledge. Be sure to check your inbox for updates and notifications regarding your rewards.
Last updated: September 24, 2024 11:51
How can I get my Discord role?
After the fundraiser end, a survey will be sent out to your emails and BackerKit accounts through which you will need to provide your Discord username. Once surveys are completed, all Discord roles will be added around middle of December.
Last updated: October 23, 2024 03:07
What is Early Access, and how does it work?
Early Access is a development phase where players can purchase and play the game before its final release. During this stage, the game is still being developed, so players can expect less polished and simplified features compared to the full release.
Last updated: October 18, 2024 04:47
Why Early Access (EA) fundraiser and not the full game?
Early Access helps keep the initial funding goal much lower, making it easier to reach through the fundraiser. Proceeds from EA sales are expected to fund the development of the full game. This approach ensures the complete experience can be delivered without requiring a large upfront investment and helps lower the pledge tier prices, keeping it more affodarble to a wider ranger of players, while also allowing them to provide feedback and influence the game’s development.
Last updated: October 18, 2024 04:52
What platform will Early Access be available on?
Early Access will be available on Windows.
Last updated: October 01, 2024 05:50
Will Early Access be available on consoles like Switch?
Early Access will not be available on consoles (only controller support), but a console release is planned for the full game, provided the Early Access and full PC launch are successful.
Last updated: October 01, 2024 05:50
What kind of updates will backers receive during development?
Backers can expect bi-weekly or monthly updates of the game development progress through BackerKit, Discord, Steam page itself and other social medias. This has been done for the past year and will continue through out until full release.
Last updated: October 18, 2024 04:51
Is there a way to get involved in the development process?
Yes, backers can get involved in the development process by providing feedback, voting on features, and participating in beta testing. Opportunities for engagement will be available through our Discord server and other social media platforms where backers can share their thoughts and suggestions in a way that feels comfortable for them.
Last updated: September 24, 2024 11:49
How can I share the fundraiser with others?
To help spread the word about the fundraiser, simply share the link on your social media platforms or directly with friends and communities who might be interested. Social media icons and share buttons can also be found on the fundraiser page to make sharing easier. Every share helps in reaching more supporters!
Last updated: September 24, 2024 11:43
Will there be any post-launch support or DLC?
Active updates are planned throughout Early Access, with potential further additions after the full release, based on player feedback and development progress. While the main focus is on completing the full game, future content is possible. DLCs might be a possibility, but not guaranteed, in case of content that doesn’t directly affect the gameplay and requires extra storage (extra cosmetics, decor, extra stories, soundtrack to listen on the go etc.).
Last updated: November 18, 2024 07:25
Will there be more accessibility settings added to the game?
Yes, more accessibility settings are in the works. The goal is to continue improving the game and ensure it can be enjoyed by a wider range of players. Additional features and updates will be introduced over time to enhance accessibility.
Last updated: September 24, 2024 11:57
Who should be contacted for any issues related to the fundraiser?
For any additional questions or issues regarding fundraiser, please reach out to BackerKit support: [email protected]
Last updated: October 22, 2024 05:21
Who should be contacted for any questions related to the game and the fundraiser?
For any questions regarding the game itself, you can reach out to the developer via email: [email protected]
Last updated: October 22, 2024 05:21
Refund Policy after fundraiser deadline
Refunds will be provided only if requested by December 7th. From December 7th all backer rewards, and any add-ons added after that date, are automatically locked in and in progress so no refunds will be distributed.
Last updated: November 03, 2024 11:51
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.